To check the network name that the computer is connected to, refer to the manual of your computer. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.Īre the scanner and computer connected to the same network? SolutionĬheck whether the scanner and computer are connected to the same network.Ĭheck the network name that the scanner is connected to in the following procedure: ![]() If the problem persists, check the items in Before You Contact the Scanner Service Provider first, then contact the distributor/dealer where you purchased this product. Is the DNS server information configured correctly?ĭid you perform a search using the scanner name (host name) and select the scanner in Scanner Selection Tool for fi Series? Is the IP address of the scanner used for other communication devices? Is the scanner connected to another computer? Is the setting that does not permit communication configured on the wireless access point?Īre there any security limitations in the network?Īre there any security restrictions on the computer? Is the wireless connection environment on the computer enabled?ĭid you connect the computer to a wireless access point?Īre the scanner and computer connected to the same network? Is selected for the connection method?ĭid you connect the scanner to a wireless access point? Is the scanner far away from the wireless access point? Is there anything that may block the signal (such as walls and metal boards), or an electromagnetic source? If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.Is the firmware for the wireless access point the latest version? If desired, you can click Test Print to print a test page.Ĭlick Go to Website to open a web browser, which will take you to the Canon website to download additional software for your printer. The IJ Scan Utility will be installed along with the MP Drivers.Īfter processing for a few moments, the installation will be complete. ![]() If your PC is connected to a VPN (Virtual Private Network), temporarily disconnect from the VPN and try the setup again. Also, if you are using a dual-band router, further troubleshooting information can be found here. Also, you may need to temporarily disable any firewall software, or you may need to open blocked ports in the firewall. If your printer is not detected, make sure that the computer has reconnected to the correct network. Please wait.Īfter the connection has been completed, the installer will download and install the MP Drivers. ![]() The computer's wireless network connection will be temporarily disabled. Make sure that the name of your network is shown in the following window. The installer will search for the printer. The installer will process for a few moments. This message appears if you selected Do not agree. Select Agree or Do Not Agree to the information request. If you click No, the installation will not proceed. The installer will acquire information on the latest driver and software for your printer. Select Master Setup from the list, then click the Download button.Ĭhoose your place of residence, then click OK. The Setup File can also be obtained from the Canon USA website. With the printer powered on, press and hold the button until Processing. appears. See the procedure below to start Easy wireless connect. Prior to starting setup on the computer, start Easy wireless connect on the printer. Then complete the setup on the computer. Start Easy wireless connect on the printer ![]() Starting Easy wireless connect on the printer, andĭownloading and running the setup file to install the drivers and software. The instructions / screenshots below show the setup program steps when using the Easy wireless connect method to connect to the wireless network. Then, drivers and software need to be installed on the computer. To be able to use your printer to print or scan wirelessly on a Windows computer, the printer must first be connected to the wireless network. If setting up on a Mac, click here for instructions **Instructions in this article are for setup on a Windows computer.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |